The Vector login information is sent by e-mail after subscription and is the same used to access your account on the Vertex website. Your username is the e-mail address or the ID number used upon registration. The password is also the same.
To reset your password click Forgot Password on the login form, enter your e-mail address, and click Send.
Check your inbox and spam folder for a password reset e-mail;
Follow the link to enter a new password.
If you need further assistance please contact our Customer Relations team:
customersuccess@vertexcrypto.com
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